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How jamur 4d Protects Your Personal Data

At jamur 4d, your personal information is collected only for the purpose of running your account, processing deposits via DANA, OVO, GoPay or QRIS, and delivering support —…

Encrypted account dataDANA, OVO, GoPay & QRIS transaction records securedData request response within 7 working daysNo third-party data salesIndonesia-focused data handling

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What Data We Collect and Why

jamur 4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with jamur 4d, we collect your name, email address, phone number, and the payment identifiers linked to DANA, OVO, GoPay or QRIS deposits you initiate. We also log device type, IP address and session timestamps to detect unauthorised access to your

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account. Transaction histories tied to your wallet — whether a QRIS scan or an OVO transfer — are retained for a minimum of 90 days to support dispute resolution. We do not collect data beyond what is necessary to run your account and, where local law
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permits, to comply with applicable Indonesian data-protection requirements. You may withdraw consent for non-essential data processing at any time by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you need to submit a data access request, correction notice or deletion request, our privacy support team is available through three direct channels.

Live Chat Available 24 hours a day, 7 days a week via the chat widget on this page. Identify your query as a privacy request so it routes directly to our data team without delay.

Email Support Send your data access or deletion request to our dedicated privacy email. Include your registered account ID and the specific data category you are asking about for a faster response.

Account Settings Panel Log in, navigate to Account Settings, then select Privacy Controls. From there you can download your stored data, update consent preferences or initiate a formal deletion request in three steps.

DATA HANDLING STANDARDS

How We Keep Your Information Safe

Every measure below reflects our operational practice for account data — from the moment you complete a DANA deposit to the day you choose to close your account.

End-to-End Encryption

All data transmitted between your device and our servers — including QRIS payment confirmations and OVO wallet references — is encrypted using TLS 1.3, preventing interception during transit.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure page performance. No advertising cookies are placed without your explicit consent via the cookie banner on first visit.

Account Security Controls

Two-factor authentication is available for every account. We also flag logins from unrecognised devices and send an immediate email alert so you can act before any unauthorised access progresses.

Data Retention Schedule

Active account data is retained for the duration of your membership. After account closure, personal identifiers are anonymised within 30 days, while transaction records are held for 90 days to cover dispute windows.

Third-Party Data Sharing

We share data only with payment processors — DANA, OVO, GoPay, QRIS — strictly to complete your transactions. No personal profile data is ever sold to marketers or unrelated third parties.

Your Right to Access and Correct

You can request a full export of your stored data or ask us to correct inaccuracies at any time. Requests submitted through Account Settings or via email are actioned within 7 working days.

Common Questions About Our Privacy Policy

Below are the questions we receive most often about how jamur 4d handles personal data. If your question is not covered here, open a live chat or email our privacy team directly — we aim to respond to all privacy-related queries within 24 hours of receipt.

We collect your name, email, phone number and payment identifiers linked to DANA, OVO, GoPay or QRIS. We also store device type and IP address to protect your account from unauthorised logins.

Transaction records — including GoPay transfers and QRIS scans — are held for a minimum of 90 days after each transaction to support any dispute you may raise. After account closure, records are anonymised within 30 days.

Yes. Log in and go to Account Settings, then select Privacy Controls to download your data export. Alternatively, email our privacy team with your account ID and we will send the file within 7 working days.

Only with the payment processors required to complete your DANA, OVO, GoPay or QRIS transactions. We do not sell, rent or trade your personal profile to marketers or any unrelated third party.

Submit a deletion request via the Privacy Controls panel in your account settings, or send an email to our privacy team. We will confirm receipt within 24 hours and complete deletion or anonymisation within 30 days.

We use session cookies for login continuity and analytics cookies to measure site performance. Advertising cookies require your consent. You can manage or withdraw cookie preferences at any time through the cookie banner or your browser settings.

Your right to access, correct or delete your data depends on local law. Where local law permits, we honour all data subject requests promptly. Our privacy team can clarify which rights apply to your specific situation in Indonesia.

How jamur 4d Protects Your Personal Data

Reach Us About Your Privacy Rights

How We Keep Your Information Safe

End-to-End Encryption

Cookie Policy

Account Security Controls

Data Retention Schedule

Third-Party Data Sharing

Your Right to Access and Correct

Common Questions About Our Privacy Policy

01 What personal data does jamur 4d collect when I open an account?

02 How long does jamur 4d keep my transaction history?

03 Can I request a copy of all the data jamur 4d holds about me?

04 Does jamur 4d share my data with third parties?

05 How do I ask jamur 4d to delete my personal data?

06 What cookies does jamur 4d use and can I opt out?

07 Is access to my account data subject to any legal restrictions?

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